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The 11th International Conference on Service Systems and Service Management (ICSSSM 2014)
Service Systems Service Management
2014/3/11
ICSSSM (International Conference on Service Systems and Service Management), supported by IEEE is focusing on emerging service science in the 21th century. The main purpose of ICSSSM is to provide a p...
Frei, Frances;UPS Foundation Professor of Service Management;Chair, MBA Required Curriculum in Harvard Business School（图）
Frei, Frances UPS Foundation Professor Service Management
2011/9/30
Frances Frei is a Professor in the Technology and Operations Management Unit at Harvard Business School and the Chair of the MBA Required Curriculum. Her research, course development, and teaching ex...